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Privacy Policy

Effective Date: 10/28/2024
 

AIRCO Air Conditioning & Heating ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you fill out forms, request a quote, or contact us, we may collect personal information such as your name, phone number, email address, and service location.

  • Usage Data: We may automatically collect information about your interactions with our website, including your IP address, browser type, pages visited, time spent on our site, and other diagnostic data.

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2. How We Use Your Information

AIRCO uses the information we collect for various purposes, including:

  • To Provide Services: We use your information to respond to inquiries, provide quotes, schedule appointments, and deliver our HVAC services.

  • To Improve User Experience: Usage data helps us analyze how visitors use our website, allowing us to enhance our website's functionality and design.

  • To Communicate with You: We may use your contact information to send updates, respond to your inquiries, and provide service-related notifications.

  • Marketing: With your consent, we may send promotional emails or information about special offers. You can opt-out at any time.

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3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

  • Legal Compliance: We may disclose information as required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred to the new owners.

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Request that we correct any inaccurate or incomplete information.

  • Delete: Request that we delete your personal information, subject to certain exceptions.

  • Opt-Out of Marketing: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe link or contacting us directly.

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6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings, although this may impact certain site functionalities.

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7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly. The date of the last update will always be posted at the top of this page.

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8. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

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